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Q1. If the client disconnects, will the time disappear?

• The device operates with a random MAC address. To retain the time, follow these steps: 

• Navigate to WiFi Settings > Modify > Privacy, and select the "Use Device MAC" option. 

Q3. How to change the host name of the connected device

• Access the Admin Portal, proceed to Users, then navigate to Manage and select the icon resembling a TV sign (2nd option)

Q4. Where is it possible to define custom time rates?

• After logging into the Admin Portal, navigate to Timer Rates.

Q5. Where is the Machine ID located?

• Find the Machine ID in the Admin Portal under the Maintenance Tab.

Q6. Is it possible to transfer the sub vendo credit to the new sub vendo? (NodeMCU)

• The credit associated with the sub vendo is already tied to the license key itself.

Q7. Can the sub vendo credit be transferred to a different license key?

• Yes, this can be done by requesting it from the developer. However, the process might take some time, as there could be instances where their response is delayed.

Q8. What is the procedure for setting a Static IP in the Admin Portal?

• To set a Static IP, navigate to the Admin Dashboard, then go to the WAN settings and select the option to switch from Dynamic to Static.

Q9. What steps should be followed in case of a device disconnection, time loss, or a change in IP address?

• For addressing device disconnection, time loss, or an IP address change, initiate the process from the China phone's 00:00 MAC. Utilize the device MAC address for this purpose. The recommended approach is to bind the MAC address to resolve these issues.

Q10. How can the Total Data Usage be reset?

• To reset the Total Data Usage, simply click on the "R" button.

Q11. How can the Captcha be disabled?

• To disable the Captcha, navigate to the Admin Portal, then access the Interface settings and proceed to deactivate the Captcha feature.

Q13. What are the default username and password for the Admin Portal?

• The default credentials for the Admin Portal are as follows: Username - admin | Password - 123456789.

Q14. What are the login credentials for the Admin Portal upon its initial release?

• The login credentials for the Admin Portal during its initial release are: Username - admin | Password - NeonDS01312011.

Q15. What should be done when the message "Sorry, Insect coin does not allow you to have remaining data?" appears?

• If the message "Sorry, Insect coin does not allow you to have remaining data?" is displayed, it signifies that the client possesses both a voucher and unused data. 

• In this case, the remaining data must be utilized before introducing additional coins. 

• To prevent this issue, remember to set the option "Set to Unlimited" when creating a voucher, allowing clients to insert coins without encountering this message.

Q16. What are the requirements for transferring an LPB License Key?

• For Standard License & Eload License: Server Radius ID is required.

• For Sub Vendo License or Credit License: Machine ID is needed.

Q17. Will the connected devices be affected during OTA updates?

• While the devices won't be removed, it's recommended to back them up for added assurance.

Q18. What does LPB means? 

• LPB stands for "Name of developer."

Q19. Is it possible for the users' time to automatically pause when the WiFi is turned off?

• Yes, you can achieve this by navigating to the Admin Portal > Portal Settings > Pause User Time When Not Connected, and then enabling the "ON" option. 

Q20. Where can I configure both the global bandwidth and bandwidth per user?

• You can configure these settings by going to the Admin Portal > Speed Limiter.

Q21. What steps should I take if the Pisowifi Kit/Vendo Machine is powered on but on my LPB account "LPBPisowifi.com" is offline?

• You should consider the following steps: (1) Cancel or revoke the license key. (2) Reassign the license key in the Amber/Vendo interface.

Q22. Is it possible to transfer the license key to a different board, such as an Orange Pi or Raspberry Pi?

• Yes, you can indeed transfer the license key. Simply initiate the process by canceling or revoking the license within the LPB Account, and then proceed to reassign it to the new board.

Q23.  Where can I access information regarding vending machine sales?

• You can find details about vending machine sales in the Admin Portal > Sales Inventory section.

Q24. What steps should be taken if the issue of "one client per machine" arises?

• This issue can arise due to either the absence of a license key or a restriction set in the interface allowing only one client. To resolve this, follow these steps: (1) Log in to the Admin Portal. (2) Navigate to the 'Interface' section. (3) Locate the 'Number of Clients' option and adjust it to '0'. Save the changes by clicking on the 'Save' button.

Q25. How can I address the situation where the "Pause Time" does not appear in the Portal?

• If the "Pause Time" feature is missing from the Portal, it indicates that the device is not currently connected to the vending machine.

Q26. What is the significance of the term "Deauthing"?

• "Deauthing" typically implies that the device has been disconnected or the user's time limit has expired.

Q27 How and where can the E-Loading service be activated?

• There are two steps to activate the E-Loading service: (1) Purchase an E-load License. (2) Proceed to Activation > Log in to the Admin Portal > Select Eloading > Paste the License Key > Click on Activate.

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