Home>> Frequently Asked Question>>

Q1. What is the process for accessing information about connected devices?

• Go to Admin Portal> Client> WiFi Users

Q2. How can I access the Sales data?

• Go to Admin Portal> Sales

Q3. Is the light version of NGROK operational?

• Yes. The light version of NGROK is functional.

Q4. Where is it possible to establish customized rates?

• Admin Portal> Rates> WiFi Rates.

Q5. Does the LAN port light turn off when I shut down the system?

• No, the LAN port light does not turn off simultaneously with the system shutdown.

Q6. What should I do if I intend to remotely monitor my vending machine in order to keep track of connected clients/devices and the accumulated sales. How can I achieve this?

• Remote Monitoring Using Zerotier

Website: https://www.zerotier.com/

Youtube: https://www.youtube.com/watch?v=vTcM3Nlk54g

Q7. What do I need to transfer the "Credit License" of my Pisofi?

• You will need the License Key for the transfer.

Q8. How will I shutdown my vendo?

• Go to Admin Portal> Settings> Remote

Q9. Configuration steps for LPB Custom wire in conjunction with the Pisofi System:

1. Reset pin but do not click Apply Changes.

2. Make Coinslot Enable 5 

3. Make Power Switch 4

4. Make Coinslot Enable 3

5. Apply Changes the Reboot

Q10. How do I log into the Admin Portal or Admin Dashboard? (The Admin portal/dashboard is where you can view connected devices to the vending machine; it's also where you can adjust settings like timers, Wi-Fi range, and more.)

• Once you are connected to Piso WiFi Vendo Machine, open the Google Chrome and type 10.0.0.1/admin.

  Username: admin

  Password: NeonDS01312011

• However, by default, if the SD Card is newly re-flash, the Credentials will be:

    Username: administrator

    Password; admin12345

Q11. The Net will disappear every 24 hours, do i need to turn the Black Mamba off to restore the Net?

• Nat Issue/ Nat Module/ "For B525 or 938 users, be guided that your modem has its built-in firewall."

• "Whereas, while you connect a sub-router or sub-nat to B525, like pisowifi vendo/ mikrotik/ or any sub nat router that you connect, the device connected to B525 will in time DDC." Restarting the B525 is necessary to restore the network for the NAT-connected device.

Q12. Where can I modify the GPIO Pin?

• Navigate to the Admin Dashboard, then go to Settings and select Pin Configuration.

• https://drive.google.com/drive/folders/1pfv8MP1VlVdmojhiERWNxL1MutNmGRCb

Q13. What do I need to transfer the License Key and Credit License?

1. Standard License - You Need the email address.

2. Lite License Key - You Need the Email Address.

3. Credit License - You Need the License Key.

Audio: This is where you can change the Insert Coin Background, Success & Coin Inserter.

Q14. Where can I locate the serial number?

• Admin Dashboard> Device> Serial Number

Q15. Where can I view the "Redirect" for Website? Follow the ff. steps:

• Go to Admin Portal> Portal> WiFi Option.

Q16. How can I set up Timer Rates? Follow the ff. steps:

• Go to Admin Portal> Rates> WiFi Rates

Q17. Where can I view the MAC Binding? Follow the ff. steps: 

• Go to Admin Portal> Clients> MAC Binding.

Q18. The Wipass Code has been rejected? Follow the ff. steps:

• Admin Portal> Portal> Desktop Option> Allow users to unshared wipass.

Q19. Where can I confirm the Sub Vendo Credit License? Here are the steps below: 

• PisoFi Account> Licenses> Sub Vendo Credits> Click Confirm. 

• https://drive.google.com/drive/folders/18-CgEn8TMOSgIj8dx8CB5A-eHcuYW6RP7

Q20. How can I view the Global Bandwidth? (What is Global Bandwidth? This the speed of the internet that will be alotted to our vendo machine. For instance, We avail 50mbps for the opted ISP provider, half of the 50mbps, let's say, will be allocated per se, 25mbps for personal use and 25mbps for the vendo machine.)

• Log into admin portal> Settings> Global Bandwidth.

Q21. How to change the banners?

• Log into admin porta> Portal> Banners.

Q22. How will I set the bandwidth per User> (What is a bandwidth per user?

• It is the maximum speed of the internet every client/device will get

    as soon as they connect to the vendo machine.)

• Log in to admin portal? Settings> WiFi (For Fixed download limit set

    equal for min and max value)

Q23. Where can I see the RAM to distinguish how many GB the board I use has? follow the instructions below:

• Log in to admin portal> Dashboard> Settings. This is where you could also review how many GB that had

been used.

• VLAN Settings: Settings> WiFi> Access Point Settings.

Q24. How to change the password admin portal of your piso wifi? Follow the steps bellow:

• Log in to admin portal 10.0.0.1/admin> Go to Account "Upper Left"> Change Password (Set up the password afterwards then click change password)

Q25. What is the version of image that is used for pisowifi?

• We are currently using version V4.8.7 Standard Version.

Q26. Pisofi Sub Vendo

1. Bind to License Key

2. Go to All License

3. Press the "CREDIT" below, then Click "Confirm".

4. Reload the "Vendo Tab" to Admin Portal afterwards.

Q27. How to remove the data from the choices if you insert coin? Follow the steps:

• Log in to Admin Portal> Portal> Wifi option> Data> Uncheck the enable data on insert coin then save.

Q28. How to create Free Time? Follow these steps:

• Admin Portal> Rates> Free Internet.

Q28. Is Auto Pause applicable without internet, or not connected to vendo?

• Yes. Follow these steps: Admin Portal> Portal> WiFi Options> Time then enable "Pause User's time When Connected."

Q29. Is time possible for Auto Resume if its connected to vendo?

• Yes. Just follow these steps: Admin Portal> Portal> WiFi Option> Time then enable> "Resume User's time When Connected."

Q30. Where can I limit the Pause Time? Follow the ff. steps:

• Go to Admin Portal > Portal > WiFi Option > Time > User Pause Limit